Must be in new unused condition so we can resell it.
• No products with initials can be returned.
• Products must arrive back to Blankenheim in new condition.
• Return shipping back to us is paid for by the customer.  
• Shipping must be post marked within 5 days of receiving the product.
• Shipping cost is deducted from the refund amount.
• Refunds are issued once the package arrives back at Blankenheim and it’s unused condition is verified by Blankenheim.
Please Note: Any customized orders or products that have been personalized with initials are not returnable. 
Thank you for your support and understanding.

To initiate a return or exchange please email us at

Blankenheim Store
Office & Beyond, Unit G8
Jalan Cimanuk No.6
Bandung 40115