SHIPPING & TURNAROUND TIMES
Shipping and Turnaround Times
Changes to Orders
· As stated in our terms and conditions, changes of product that ordered online only will be served by making a prior confirmation via EMAIL/SMS/WA (working hours)
· Cancellation of product that already ordered can only be done manually (Cancellation of order confirmation) via
· Transaction/shipment cancellation can only be done if the product is not sent by BLANKENHEIM. For every canceled transaction will be charged the cancellation penalty in the amount of Rp. 50.000. The transaction cancellation can only be done by sending a confirmation to email@example.com
Shipments & Shipping Insurance
· Product shipment will be done after our ADMIN accept the payment confirmation via the ‘Payment Confirmation’ (available on the home site) over the transaction made by the customer in a max 2×24 of working hours.
· The shipment can be done at the same day or the next day (in working hours). There is no shipment at Saturday/Sunday and National holiday.
· The shipment cost is in accordance with the cost that available on the website.
· BLANKENHEIM is irresponsible for the damage/package that caused by the third-party such as the shipping service that used to send it.
· The product shipping is under the service of JNE [http://jne.co.id] and SICEPAT [http://sicepat.com]
The turnaround times of each product maybe different, it is depending on whether the stock of the product is available or not. If it is stock, the product can be delivered in 1-2 business days. Please pay attention: If you have any request that you need your product faster than our basic delivery period, please let us know we will give our best to fulfill your request.